What We Do
Evaluating and Optimizing Multi-Media Investments
Improving Brand Engagement
Identifying Customer Potential
Building Customer Loyalty and Value
Advancing Data-driven Customer Marketing
Automating Marketing Decision Making
Marketing Optimization Results Engine (MORE™)
Big Data and the Cable Industry: Part 1
Linking Customer Experience to Operational and Business Performance
Why Marketing Optimization?
Marketing Analytics - Combining Predictive Analytics with Common Business Sense
Keys to Marketing Success with Zettabytes of Unstructured Data
Text Analytics: The Next Big Wave of Customer Intelligence
A Framework for Influencing Customer Experience
CRM Retargeting Improves Marketing ROI
Big Data's 5 Missing Ingredients
Early Customer Engagement Drives Future Revenue
Making Segmentation Work
Enabling Real-time 1to1 Customer Marketing Requires Bayesian Analytics
Marketing Insight vs Data – A Critical Thinker’s Perspective
Predictive Analytics Using Hazard Modeling: Because Timing is Everything in Marketing
Managing the Customer Lifecycle Using Engagement Pattern Analytics
Creating Maximum Customer Value Across Channels
Making Customer Experience Analytics Actionable
Trustability: a Capitalist Tool
How Trustable Companies Use Customer Insight
What is "Extreme Trust"?
Sifting Through All the Big Hype About Big Data
Peppers & Rogers Group – the World’s Leading Customer-oriented Business Strategies Firm
Customer Centricity Is All About Customer Lifetime Value
Scientific Experimentation to Drive Higher Yield in Marketing
Statisticians and the Data-driven World
Do You Know Your Customer’s Engagement Pattern?
iKnowtion Presents The Path to Customer Centricity Featuring Forrester Research, Inc.
What’s New in Automotive Marketing? The Increasing Use of Non-Cash Marketing Offers
Engagement Analytics: Can You Turn Customer Interaction Data Into Business Intelligence?
What Customer Analytics Matters to Marketers: A Discussion
Selecting the Best: Matching a Marketing Analytics Solution to Your Decision-Making Needs
Prevent Customer Churn – Ways to Save Your Revenue
Reporting On a Report From the Executive Suite
Linking Your Market Segmentation to Your Customer Base
Preventing Biases in Analytic Decision Making
Customer LifeTime Value, A Critical Metric for Business Success
Using Social Media to Build Your Business
Customer Intelligence and Trigger Marketing
Augmenting Customer Intelligence Through Test and Learn
In Need of Customer Intelligence and Consumer Privacy Rights
Data Analysis: Service Data Is Important For Brand Loyalty
Customer Intelligence Webinar Summary
Stocking the Customer Intelligence Repository
Solving the Issue of Cross-Channel Revenue Attribution
Webinar "What's next for Customer Intelligence in 2011?"
Marketing Effectiveness: How Broad Based Cost Cutting Can Impact Your Company
Changing Customer Behavior Has Its Price
Using Customer Engagement as a Retention Tool
Analytics Is Not Enough - Part II
Are Your Analytic Tools Deceiving You?
Analytics Is Not Enough
Don’t Underestimate the Power of Your Data
"Using Marketing Mix Modeling to Manage Your Marketing Spend" to be presented at DMA09
Why Price Elasticities Matter to Marketers Today
How to Identify Pockets of Marketing Opportunity within Your Customer Base
Financial Services Companies are Rethinking Marketing Strategies
An Untapped Opportunity for Gaining Customer Insight
What More Can Web Data Tell Us?
Using Marketing Dashboards for Fact-based Decision Making & Accountability
Using Marketing Analytics to Improve Results During a Recession
A Marketing Analytics Resolution for the New Year!
iKnowtion in the News
MORE(TM) Retailers Can Succeed in 2009
Heard On the Streets: Insights on Outsourcing from MAX08
Consumer Engagement as Leading Indicator
Marketing Analytics Exchange, MAX08 - Big Success!
Marketing Analytics Q&A with Dr. Thomas H. Davenport
Marketing Segmentation Answer - Response to a Reader’s Question
Assessing the Value of Customer Data - Are You Just Adding Hay To The Haystack?
Behavioral Segmentation Leverages More of What You Know About Your Customers
The Analysts Are Coming! The Analysts Are Coming!
Marketing Strategies - What’s Your Win-Rate?
Everyone Likes Validation … of their Marketing Models!
Marketing Strategies - Who’s Driving the Bus?
Marketing Insights - Change is the Only Constant
Lift Modeling – Survival of the Fittest?
Why Bad Things Happen To Good Marketers
Marketing Metrics - How We Doin'?
Marketing Strategies - The Value of Information
Behavior Based Television Advertising – The Next Big Thing?
Marketing Strategies - Moving the Needle
A Vote for the Patron Saint of Database Marketing
NCDM Conference - "What Happens in Vegas?"
Test & Learn Strategies - The Surest Test of Discipline is its Absence!
Who You Gonna Believe, Me Or Your Own Eyes?
Marketing Strategies - Inquisitive By Nature
Show Me the Lift - Lift Modeling Explained
I am a Segmentationist!
Power's On….Let’s Talk About the Math Behind the Marketing!
What We Do
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